Processing and Shipping Times:

Our team typically processes orders within 1-3 business days. For your convenience, we use FedEx Ground or USPS Ground to ship our wheels within the contiguous United States. Please note that all shipping rates within the contiguous United States are included in your purchase, and no additional shipping costs will be added at checkout.

Tracking Information:

Once your wheels are shipped, you will receive a tracking number via email. This allows you to monitor the progress of your order until it reaches its destination. We value transparency and strive to keep you informed throughout the shipping process.

Delivery Times:

Our partnership with FedEx/USPS ensures reliable and efficient delivery. Estimated delivery times within the contiguous United States typically range from 3 to 10 business days, depending on your location. It's important to note that unforeseen delays, which are beyond our control, are not factored into the estimated delivery time. We appreciate your understanding in such cases.

Special Shipping Destinations:

For customers in Alaska, Hawaii, U.S. Protectorates, and APO/FPO addresses, we utilize USPS retail ground service to ship your wheels. Please be aware that these destinations may be subject to a shipping surcharge, which will be clearly displayed at checkout. Additionally, if you require expedited shipping, Priority Mail is available for an additional charge.

PO Box Shipping:

Please note that we do not offer shipping to PO Boxes. To ensure a smooth delivery process, please provide a physical address for your order.

Customer Safety:

In the interest of customer safety and security, we may require a direct signature on all orders. This precautionary measure helps safeguard your valuable purchase during transit and ensures that it reaches you securely.

Thank you for choosing us for your wheel needs. We are committed to delivering exceptional service and quality products to enhance your driving experience. If you have any further questions or need assistance, please feel free to contact our customer support team.

Processing and Shipping Times:

Upon receiving your order, it is crucial to inspect it immediately, before proceeding with installation. Occasionally, products may incur damage during the installation process, and it's essential to identify any issues promptly. If your order is incomplete or if you encounter any problems, please contact us within 48 hours of receipt. Your timely communication enables us to address any concerns effectively.

Return Eligibility:

If, for any reason, you are unsatisfied with a product, you have the option to initiate a return within 30 days for a refund, excluding any shipping fees. Please note that return shipping costs are your responsibility, and a 30% restocking fee will be applied.

Conditions for Eligibility:

For a successful refund, the following conditions must be met:

1. The product must be returned in NEW, RESALEABLE CONDITION, identical to its original delivery state. To prevent damage during return shipping, products should be insured for their full value through your selected carrier.
2. Products must be returned with all their original packaging and accessories intact. Please ensure that cardboard does not come into direct contact with the surface of any wheel, as it may cause damage. Adequate packaging is essential to prevent damage during the return journey. Additionally, all accessories, such as lug nuts and center caps, must be securely packaged inside the return box.
3. We cannot accept returns for items that have been used or improperly repackaged. If an item is returned damaged, a refund will not be issued, and you will be responsible for all associated shipping costs.
4. The product must not have had a tire mounted on it or been installed in any other manner. Once a tire has been mounted, the product is non-returnable. As indicated on our packaging, we recommend having a certified installer test-fit one wheel on both the front and rear of your vehicle, rotate it 360 degrees, and verify proper clearances before mounting tires.

Exchanges:

Exchanges are permitted within 30 days, but you are responsible for all applicable fees, including return shipping and insurance. Please note that no refunds, exchanges, or credits will be issued after 30 days.

We are committed to providing quality products and ensuring your satisfaction. If you have any further questions or need assistance with your return or exchange, please do not hesitate to contact our customer support team. Your feedback is valuable to us, and we aim to address any concerns promptly and professionally.

Limited Warranty:

To the fullest extent recognized by the laws of the state where the wheel was purchased, Atomautoaccessory issues this limited warranty to define the rights of the purchaser and limit Atomautoaccessory's liability concerning warranty claims.

Structural Warranty:

Atomautoaccessory warrants that our wheels will be free from structural failure under normal and intended use for as long as the original retail purchaser owns the product. This warranty is valid only for the listed fitment applications. It is essential that installation is performed by a certified technician following the WTC Aftermarket Wheel Installation Guidelines. Failure to comply with these instructions shall void this warranty.

Exclusions:

Atomautoaccessory warrants that the face finish of their wheels will be free from defects in material and workmanship under normal intended use for a period of one year from the date of retail purchase. In no event shall Atomautoaccessory be liable for any special, incidental, or consequential damages.

Finish Warranty:

This warranty does not apply if:

• Damage occurs due to failure to follow the instructions set forth in the WTC Aftermarket Wheel Installation Guidelines.
• Corrosion or damage occurs due to improper maintenance.
• Damage occurs due to the use of a car wash or harsh cleaning chemicals.
• Damage or structural failure occurs as a result of an accident, impact damage, or road conditions.
• Damage or structural failure occurs as a result of the improper use of the vehicle, including but not limited to on and off-road racing.

Disclaimer:

This limited warranty is the sole express warranty given and supersedes all other warranties, whether express or implied, whether oral or written. All implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose, are hereby disclaimed.

Usage of Accessories and Adapters:

Atomautoaccessory products are designed to be used only with accessories or adapters supplied and/or approved in writing by Atomautoaccessory.

Warranty Claim Process:

To initiate a warranty claim, the purchaser should return the wheel for visual inspection to the retail or wholesale dealer from whom the product was originally purchased, along with a copy of the original sales receipt. Upon determination that the wheel has failed to perform as expected under this warranty, the wheel will be replaced at the sole and absolute discretion of the dealer. Warranty replacement covers the wheel only. The purchaser is responsible for all costs associated with dismounting, mounting, balancing, reinstallation, and shipping.

If you have any questions or require further assistance, please feel free to contact us by emailing our specialist at sales@atomautoaccessory.com. Your satisfaction and peace of mind are of utmost importance to us.